package returned to sender
Asked by Fiach Hyland |
0
Hello
I purchased an item from a retailer in China last November but it was returned to the sender due to a customs issue.
According to the tracking this item has been returned to the retailer but they are saying they have not received it yet.
Can you please give me information on where the package is now and if China post still have it when will it be delivered to back to the retailer ?
The tracking number is CP547926436CN
Regards
Fiach Hyland
I purchased an item from a retailer in China last November but it was returned to the sender due to a customs issue.
According to the tracking this item has been returned to the retailer but they are saying they have not received it yet.
Can you please give me information on where the package is now and if China post still have it when will it be delivered to back to the retailer ?
The tracking number is CP547926436CN
Regards
Fiach Hyland
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1 Answer(s)
Daisy
Reply
0
Hi Fiach Hyland,
It was returned back to the retailer and the retailer has got it on Feb.14.
Tracking Number: CP547926436CN
Package Status: Potentially Abnormal (61 days)
Country: China -> Ireland
China Post:
2026-02-14 16:48 Shenzhen City 51811601, your mail has been signed for [Sender’s signature] and successfully returned to the sender. If you have any questions, please call the courier [Tel: 13510064336] or the complaint hotline [Tel: 13713831690]. Call me when you have something, one less time to complain, more time to be grateful. China Post will wholeheartedly take care of your entrustment, and the service hotline is 11185.
2026-02-14 07:13 Shenzhen City 51811601, your mail has been arranged for delivery. There are many mails around the holidays, so we will deliver them as soon as possible. Thank you for your understanding and patience. Please keep your phone open. If you need urgent delivery, please call the courier [Luo Guojun, Tel: 13510064336] or the investment department [Tel: 0755-28839666]. It will be faster and more convenient, with less complaints and more gratitude. Service hotline 11185.
2026-02-14 07:13 Shenzhen City 51811601, there are a lot of mails during the holidays, and the most suitable courier has been assigned to your mail first. Thank you for your understanding and patience.
2026-02-14 07:13 Shenzhen 51811601, the mail arrived at [Shenzhen Longgang Post Office]
2026-02-14 02:27 Shenzhen 51800071, the mail has left [Shenzhen Postal District Center Mail Processing Center] and is being sent to the next stop.
2026-02-14 02:27 Shenzhen 51800071, the mail arrived at [Shenzhen Postal District Center Mail Processing Center]
2026-02-13 15:17 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-02-11 09:50 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-02-10 19:57 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-02-10 19:57 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-02-03 18:45 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-01-22 14:07 Leaving the [Ireland] Processing Center
2026-01-20 12:30 Overseas import customs keeps it for inspection (customs declaration form lost/not applicable)
2026-01-20 12:27 Send to overseas import customs
2026-01-20 12:26 Arrive at the destination processing center
2026-01-19 08:57 Arrive at destination
2026-01-18 20:10 Plane arriving
2026-01-18 15:15 Airline departure
2026-01-17 05:00 Plane arriving
2026-01-17 00:05 Airline departure
2026-01-16 15:10 Plane arriving
2026-01-16 10:00 Airline departure
2026-01-15 18:56 Airlines receive
2026-01-15 09:51 Guangzhou 51040033, handed over to the carrier for transportation
2026-01-14 18:47 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-01-14 16:34 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-01-14 15:37 Guangzhou 51000061, the email has left [Guangzhou Aviation Center] and is being sent to the next stop.
2026-01-14 15:37 Guangzhou 51000061, the mail arrived at [Guangzhou Aviation Center]
2026-01-14 13:39 Guangzhou City 51000061, the mail arrived at [Guangzhou City] and is ready to be sent to [Guangzhou Aviation Center]
2026-01-14 10:41 Beijing 10000072, the mail has been flown from [Beijing] to [Guangzhou]
2026-01-14 02:09 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2026-01-14 01:01 Beijing 10010200, [Beijing Bureau of International Exchange] has been exported directly
2026-01-14 01:01 Beijing 10010200, Export Customs/Release
2026-01-13 18:24 Beijing 10010200, delivered to export customs
2026-01-13 15:21 Beijing 10010200, the mail arrived at [Beijing Bureau of International Exchange]
2026-01-13 10:56 Beijing 10110300, the mail has left [Beijing Comprehensive Mail Processing Center Large Floor] and is being sent to the next stop.
2026-01-13 10:48 Beijing 10110300, the mail arrived at [Beijing Comprehensive Mail Processing Center Large Floor]
2026-01-12 01:47 Guangzhou City 51000004, is expected to arrive in [Beijing City] on [January 13th]. The distance between the two places is 2113km. The email status will be updated on [the evening of January 13th], please rest assured.
2026-01-11 19:19 Guangzhou 51000004, the email has left [Guangzhou Jianggao Package Workshop] and is being sent to the next stop.
2026-01-11 18:22 Guangzhou 51000004, the email arrived at [Guangzhou Jianggao Package Workshop]
2026-01-11 15:25 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-01-10 22:20 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-01-10 14:38 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-01-10 14:38 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-01-10 08:29 Shenzhen 51805300, Export Customs/Release
2026-01-10 08:27 Shenzhen 51805300, delivered to export customs
2026-01-09 20:56 Shenzhen 51800071, the mail has left [Shenzhen Postal District Center Mail Processing Center] and is being sent to the next stop.
2026-01-09 20:56 Shenzhen 51800071, the mail arrived at [Shenzhen Postal District Center Mail Processing Center]
2026-01-09 17:04 Shenzhen 51811601, the mail left [Shenzhen Longgang Post Office] and is being sent to [Shenzhen Center]
2026-01-09 12:16 Shenzhen 51811601, your email has been reviewed by EU Customs and will be sent to the next step for processing.
2026-01-09 10:52 Shenzhen City 51811601, According to the requirements of EU Customs, your mail is being pre-declared (from October 2, 2023, all air items entering the EU must be pre-declared