package says delivered but i havent received it

Asked by Andrew Murray | 5/24/2024 2:31:30 AM

AM346476602CN
This is the tracking number

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/27/2024 12:41:53 AM Reply

Hi Andrew Murray,

In this case, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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