Package sent to wrong county
Asked by Glenn Gardner |
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Hi I purchased an item through a business in china and was supposed to come to my address in Australia, but, somehow it ended up in Argentina, going by the tracking number CY028642720CN. How do I get this item to my address in Australia??
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1 Answer(s)
Daisy
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In this case, you need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that the courier sent it to a wrong address by mistake. You need to contact the seller to ask if it could be redirected to you. If the package couldn't be found at last. You have the right to ask for refund or require to send one again to you from the seller.