Package shows it left China but it hasn’t.

Asked by Andy | 12/18/2020 2:06:27 AM

Hi

Can you please help me to get these sent please? The tracking is EA389102205CN it shows that it is at the airport and has left Shanghai but it hasn’t. Can you please either get this sent or returned to the sender? It is a very important document. Thank you

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1 Answer(s)

Daisy 12/21/2020 6:21:18 PM

Hi Andy,

It was delivered by airline on Dec. 16 and usually takes about 15-30 days to have update showing it arrives in UK after it was delivered by airline. It may be delayed due to the coronavirus. You'd better wait for more days to get update.

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