Package states delivered but no where to be found
Asked by Jacquelyn Tovar |
0
Hello,
My tracking number is: XCSU001966664BO. The status states the package has been delivered "in or at mailbox", but my rv complex does not have mailboxes; we only have a mail room unless delivered to the door, which was not the case. I am trying to find out what courier has my package so I can attempt to contact them. Thank you for your help.
-Jacquelyn Tovar
My tracking number is: XCSU001966664BO. The status states the package has been delivered "in or at mailbox", but my rv complex does not have mailboxes; we only have a mail room unless delivered to the door, which was not the case. I am trying to find out what courier has my package so I can attempt to contact them. Thank you for your help.
-Jacquelyn Tovar
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1 Answer(s)
It's shipped by Xichen Supply Chain (Shenzhen) Co., Ltd. (熙辰供应链深圳有限公司). Tracking information shows it was delivered on July 3. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact Xichen Supply Chain to check it for you.
Order number: XCSU001966664BO
Package status: Successfully received (16 days)
Country: China -> United States
2025-07-03 14:17 Colorado Springs,Colorado,80904,Delivered->Your item was delivered in or at the mailbox
2025-07-03 10:14 Colorado Springs,Colorado,80904,Out for Delivery
2025-07-03 08:12 Colorado Springs,Colorado,80904,Arrived at Facility
2025-07-01 08:39 US, In transit, it's progressing through Post network
2025-06-29 09:25 US, LOS ANGELES CA DISTRIBUTION CENTER，Departed USPS Regional Facility
2025-06-29 07:23 US, LOS ANGELES CA DISTRIBUTION CENTER，Arrived at USPS Regional Facility
2025-06-27 08:38 US, Customs clearance agent received the shipment in destnation country
2025-06-26 08:37 US, Released from customs: customs cleared
2025-06-25 07:46 US, Arrival to the destination airport
2025-06-22 07:45 HONGKONG, Departure from HK center airport
2025-06-21 08:22 HONGKONG, Arrived at HK center airport
2025-06-19 07:52 shenzhen, Item outbound in sorting center.
2025-06-18 12:19 shenzhen, Item inbound in sorting center.