Package stuck for 14 days

Asked by Lorenzo | 1/10/2022 5:29:01 AM

Hi can you help me, I need to know what is going on with my package it hasn't had any activity in 2 weeks is there a problem with it?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/13/2022 12:46:20 AM Reply

Hi Lorenzo,

You'd better wait for more days to get update. If it's stuck there for over 40 days, you'd better contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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