Package stuck in California - help?
Asked by Kasey |
0
My package seems stuck in California and usps says I need to talk to you guys not them. After waiting weeks for any update at all, the package finally left China in early May and last week updated arriving in California with GCLG tracking # GCXUF3012023779YQ, Shows it cleared customs in LA, California on June 20, then arrived June 26 at shipping partner facility with “USPS awaiting item”, then also June 26 “inducted into PitneyBowes center” in Brisbane, California. No movement or update since then, now a week ago. When I check with USPS, they doesn’t recognize your tracking number, so say they don’t have it and tell me to check with you guys. Can you give me a USPS tracking number to follow for the rest of the trip (my home is in Atlanta, Georgia) or to find out if/why it is stuck? Or get me that answer directly if it’s really still with you? Thanks! Kasey [email protected]
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2 Answer(s)
There is update on July 1. It's sent by GCLG express. China post couldn't deal with it. USPS is processing it. It's processed slowly due to the coronavirus. You'd better wait for more days to get it. We don't the other tracking number for it. You can contact the seller to ask if there is one.
Number: GCXUF3012023779YQ
Package status: In transit
Country: China -> United States
2020-07-01 05:42, CUMMING, Picked up and Processed by Agent
2020-06-26 15:02, Brisbane, Inducted into Pitney Bowes Network
2020-06-26 13:02, BRISBANE, arrived shipping partner facility, usps awaiting item
2020-06-20 16:08, Los Angeles-CA-USA, Customs clearance
2020-06-15 14:49, Los Angeles-CA-USA, Arrive
2020-06-06 22:14, Republic of Koreac, Arrive in the Republic of Korea
2020-06-02 18:13, SHENZHEN, Leaving Shenzhen for South Korea
2020-05-30 13:16, SHENZHEN, SHIPMENT
2020-05-29 02:07, SHENZHEN, ARRIVAL