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package tracking

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Hello,
could you give me more details on the tracking of my package number: ZC06012544099. It has been in transit for more than 25 days and tell me if this tracking number is authentic?
Thank you for your help.

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3 Answer(s)

user
Hi guettaf,

The tracking number is authentic. It's stuck at the customs now. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC06012544099
Package status: In transit (25 days)
2025-04-29 12:47 Kerbach, customs clearance of the target country [Kerbach]
2025-04-23 10:38 Guangzhou City, Departure【Guangzhou City】
2025-04-22 14:38 Guangzhou City, export customs clearance completed [Guangzhou City]
2025-04-21 17:16 Dongguan City, Express delivery departure processing center [Dongguan City]
2025-04-21 17:02 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-04-21 16:57 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-04-21 16:53 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-04-21 16:50 Dongguan City, China Post has collected emails
user
Thank you for your reply. When you say "stuck at customs," does that mean I no longer have any chance of receiving it? It says in the tracking that customs clearance has been completed, so there is no longer any chance of the situation being resolved? Thank you for your reply.
user
Even if I had to pay fees, would it be possible to unblock the situation?

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