Package was delivered across the country no where near my address, how get back?

Asked by lani | 3/22/2023 10:48:51 AM

How can I get the package back, when it is nowhere near where I live? On Amazon the package has the right delivery address and it still went to the completely wrong place. How can this be fixed?

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1 Answer(s)

Daisy | 3/22/2023 8:52:15 PM Reply

Hi lani,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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