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Package With Airline for several weeks

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Hello!
I made an order on November 11th, and it was shipped December 5th. I was told that it would take anywhere from 15 to 30 days to arrive once shipped, and it's going on 26 days now, but I don't even think it's left China yet? It's been stuck saying "airline starts shipping" since December 17th. My tracking number is LY569692097CN. Is the current tracking accurate, and does that mean it's still in China? Is there any way to upgrade shipping if this going to end up taking over another full month? Thank you for your help!

1 Answer(s)

Hi Emily E.,

Due to the coronavirus, packages are mostly delayed. It usually takes about 30-60 days to have update showing it arrives in the USA after "airline starts shipping". You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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