Package with tracking # RH002205355US is held in customs

Asked by Cindy Hernandez | 6/3/2020 12:14:59 AM

I returned 20 "damaged" masks with no commercial value to the seller for refund. Now my package is being held in customs. I would like to know how long it will be held or if any additional actions are needed. Is there a way to contact customer support from the US?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 6/5/2020 1:52:45 AM Reply

Hi Cindy Hernandez,

It takes more days for it to be released. You'd better wait for more days to get update.

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