Package.Is said to be delivered, but tracking number was not updated when entere

Asked by Christa griffin | 3/11/2024 12:56:48 PM

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/13/2024 1:51:08 AM Reply

Hi Christa griffin,

If it's said to be delivered but you don't receive it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Tracking not updated after 69 days (0 reply)

My package last updated on February 27th, 2025. It has not updated since then. How much longer will it until it’s delivered? I’m located in the USA.
here’s my tracking: RC 44 120 422 5 CN

Package is claimed to be delivered but hasn’t and no updated tracking info. (3 replies)

Tracking Number: LY205693437CN
I have been experiencing two issues with this package. First, ever since May 15th I have not received an updated on it. It’s been more than a month since I received the notification that it left China. Second, the app that I ordered the package off of - AliExpress - claims that the package was delivered June 24th, 2020. That was never the case and tracking still has it not even in America. What’s happening?

Tracking said delivered today and it’s not delivered why ? (1 reply)

Where is my order because it updated this morning as been delivered and I can’t find the large parcel in my mailbox or doorstep .. please tell me your carrier in Winnipeg mb, Canada so I can get my package or you refund me back because this is so frustrating no calls nothing nothing just updated as been delivered very early in the morning … Await your response thanks .

Where is my package no updates in over 12days (2 replies)

I need an updated US tracking number to call for redelivery (1 reply)

My package tracking has not been updated at all. (3 replies)

Update on package?? (0 reply)

My SHEIN package was split. I received one package but not the other (9 replies)