☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

parcel didn’t arrive

|

Tracking number: AM773442958CN
parcel shows as delivered but nothing arrived.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?
Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

user
Hi David,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM773442958CN
Package status: Delivered
Country: China -> Australia
2025-04-26 16:02 Canning vale, Western Aust, has been approved to invest in 【AU】
2025-04-25 11:15 Canning vale, Western Aust, Delivery [AU]
2025-04-23 08:42 Canning vale, Western Aust, Delivery [AU]
2025-04-21 17:26 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [AU]
2025-04-19 09:26 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [AU]
2025-04-18 10:58 Customs clearance is completed, and the delivery is returned to the overseas warehouse. Express delivery leaves the processing center [AU]
2025-04-16 11:18 The customs clearance of the target country is completed [the customs clearance of the board is completed, the customs clearance of the customs clearance of the target country is completed [the customs clearance of the board is completed]
2025-04-12 11:37 The flight has arrived, the board is being removed, the express delivery arrives at the processing center, the express delivery arrives at [Australia] Customs [Flight has arrived, the board is being removed, the express delivery arrives at the processing center], waiting for customs clearance
2025-04-10 15:14 Flight departs, departs 【Shanghai Port】
2025-04-10 06:16 INTERNATIONAL AIRPORT, departed, departed [Shanghai Port]
2025-04-08 15:11 The cargo has arrived at the port and is waiting for flight arrangement. Export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement]
2025-04-08 14:36 The cargo has arrived at the port and is waiting for flight arrangement. Export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement]
2025-04-06 11:07 Cargo leaves the operation center, express delivery leaves the processing center [cargo leaves the operation center]
2025-04-04 11:11 Quanzhou City, express delivery leaves commercial express delivery center, express delivery arrives processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-04-02 12:04 Quanzhou City, express delivery leaves commercial express delivery center, express delivery leaves processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-04-01 17:52 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-04-01 17:45 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-04-01 17:07 Quanzhou City, China Post has collected emails

Related Questions

1 (1 reply)

My package is stuck in dispatching since 18.06.2025, I didn‘t reseive any kind of actualisations or new informations since then. Status of my parcel seems to be my hometown. But it didn‘t arrive.

Packing didn't arrive (1 reply)

I didn't get my package,it said it arrived,but I didn't receive it.number
BLGJ0000290200YQ

I think my parcel is stuck in the transit airport , please help me (3 replies)

Hi
My parcel LZ922790764CN didn’t arrive yet in italy , the tracking say that is transiting via the transit airport but now are 9 days and it is still there . Please help me , where is my pack , could you tell me please when it will arrive , thank you very much

parcel didn’t arrive (1 reply)
Will my package arrive this month? (3 replies)
I didn't receive my parcel (0 reply)
pakage in transit (1 reply)
Parcel not received yet (0 reply)

Answer This Question

Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2025

Hot Topics

Where is my parcel (480 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (250 replies)
Parcel still at Exchange Bureau in Guangzhou (147 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Where is my package? (137 replies)
2018-12-11 21:46 Arrive at the "United States" level two processing center (96 replies)
Despatched to Overseas Postal Admin (95 replies)
Parcel stuck in Shanghai sorting center! HELP! (86 replies)