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Parcel hasn't moved for 6wks

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My tracking on CY031413510CN says the parcel hasn't moved since Nov 20th (now 3rd January), and Australia Post says it hasn't been received yet.
Where is my parcel currently, as China Post tracking only says "Plane Arriving" but no other details?

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1 Answer(s)

user
Hi Dwayne,

It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. So, you couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in two months, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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