Hi Rosalie Enstrom,

According to the tracking information, ZA00332569001 was delivered on June 7. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZA00332569001
Package status: Successfully signed for (24 days)
2025-06-07 17:58 Delivered【Bellara,4507】, Successfully delivered
2025-06-05 06:35 Dispatching【Bellara,4507】, Delivery out
2025-06-03 09:59 Departure from Processing Center【Bellara,4507】, Express leaves the processing center
2025-05-30 12:47 Arriyal and Processing Center【Bellara,4507】, Express arrives at the processing center
2025-05-28 17:40 In Transit【Queensland】, the shipment is in transit within the country
2025-05-25 22:08 Arrival at【AU】, Arrived
2025-05-24 16:12 In Transit[Shenzhen], the express mail is in transit within the country, and the trunk line is transferred
2025-05-21 13:33 Departure from【Shenzhen】, Departure
2025-05-20 14:49 Received by Carrier 【Shenzhen】, Received by Carrier
2025-05-18 13:53 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-05-16 18:50 Departure from Processing Center 【Changsha】, Express mail leaves the processing center【Departure from Processing Center 【Changsha】】
2025-05-15 12:10 Arrival at Processing Center【Changsha】, Express mail arrives at the processing center【Arrival at Processing Center Center【Changsha】】
2025-05-14 23:24 Departure from Processing Center【Changsha】, Departure from Processing Center【Changsha】】
2025-05-14 20:17 Changsha City, China Post has received mail