Parcel not delivered yet
Asked by Ann Falloon |
0
Would you please check on a parcel I sent from New Zealand (on 4 December 2025) to my son in Beijing? The tracking number is EP559083729NZ. The latest update was on 19 December 2025, advising it is with overseas border agencies for processing, but there has been no update since then and no contact with either myself (as the sender) or my son, the recipient. Please help!
Thanks, Ann
Thanks, Ann

It's waiting for your son in China to pay tax now. He can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to finish payment.
Tracking Number: EP559083729NZ
Package Status: In Transit (35 days)
Country: New Zealand -> China
China Post:
2025-12-20 14:51 Beijing 10130036, waiting for users to pay taxes
2025-12-20 13:34 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2025-12-19 10:33 Beijing 10010200, the mail arrived at [Beijing Bureau of International Exchange]
2025-12-19 09:35 Beijing 10000072, the mail has left [Beijing Airmail Terminal Transportation Workshop] and is being sent to the next stop.
2025-12-19 09:35 Beijing 10000072, the mail arrived at [Beijing Airmail Terminal Transportation Workshop]
2025-12-19 07:33 Beijing 10000072, the mail arrived at [Beijing] and is ready to be sent to [Beijing Airmail Terminal Transportation Workshop]
2025-12-19 06:05 Nanjing City 21112100, the mail has been flown from [Nanjing City] to [Beijing City] on a postal flight.
2025-12-19 04:23 Nanjing 21112100, the mail has left [China Post Aviation Hub] and is being sent to the terminal for security inspection
2025-12-19 03:30 Nanjing 21112100, the mail has been sorted at [China Post Aviation Hub] and is ready to be sent out
2025-12-19 03:30 Nanjing 21112100, mail arrived at [China Post Air Hub]
2025-12-19 01:53 Nanjing City 21112100, the mail arrives at [Nanjing City] and is ready to be sent to [China Post Air Hub]
2025-12-19 00:17 Guangzhou City 51000061, the mail has been flown from [Guangzhou City] to [Nanjing City] on a special flight of China Post.
2025-12-18 21:52 Guangzhou 51000061, the mail has left [Guangzhou Aviation Center] and is being sent to the terminal for security check
2025-12-18 21:52 Guangzhou 51000061, the mail arrived at [Guangzhou Aviation Center]
2025-12-18 15:02 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-12-18 15:02 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-12-17 22:32 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-12-12 05:40 Sent to carrier
2025-12-10 07:22 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-12-05 08:33 Arrive at the Overseas Export and Exchange Bureau
2025-12-04 14:19 【NZ】Received
2025-12-04 14:17 【NZ】Received
NZ Post (New Zealand Post):
2025-12-19 15:37 With border agency, Your parcel is with overseas border agencies for processing.
2025-12-19 15:37 Held for clearance, Your item is currently being held for clearance
2025-12-17 22:32 Processing at international depot, The item is being held at the international gateway for further processing prior to delivery. The recipient may be contacted to facilitate delivery arrangements if required Insufficient / incomplete / incorrect documentation. - Item held; waiting for further action/information.
2025-12-17 22:32 International arrival, Your item has arrived at its country of destination
2025-12-17 10:23 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-17 08:53 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-17 07:56 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-17 01:39 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-16 22:15 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-16 21:38 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-16 15:05 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-16 09:11 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-16 09:11 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-12-10 07:22 International departure, Your item has been processed and cleared for transit to its country of destination
2025-12-05 23:33 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-05 23:22 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-05 23:05 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-05 14:22 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-05 13:30 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-05 09:37 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-05 08:33 Processed at outbound depot, Your item has arrived at the outbound mail centre and is being prepared for sending overseas
2025-12-04 18:28 At local/regional depot, Your item has been sorted at a parcel depot
2025-12-04 14:19 Picked up/Collected, Your item has been collected and is in transit to the outbound mail centre
2025-12-04 14:17 Picked up/Collected, Your item has been collected and is in transit to the outbound mail centre
2025-12-04 14:14 Label created