Parcel not received

Asked by Kay | 4/26/2023 10:30:40 PM

Tracking no AS750350156CN shows as delivered on 17 April at 4:05. By whom. I have never received it.

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 4/27/2023 8:18:54 PM Reply

Hi Kay,

According to the tracking information, AS750350156CN was delivered on April 17. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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