Parcel not received

Asked by Mit | 10/23/2018 2:58:27 AM

My tracking number is LZ791309694CN and it’s been more than 1 month but I still have not received it. Can you advise what is happening?

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1 Answer(s)

Daisy | 10/24/2018 1:44:01 AM Reply

Hi Mit,

It left China on Sep. 12 and is still on the way to Australia now. In most case, e-Packet should reach Australia within a month. But sometimes, it may reach within 50 days. It may be delayed for some reason. Wait another week to see.

Tracking information:
2018-09-12 02:07 HANGZHOU (CN), International departure - enroute to Australia
2018-09-11 12:55 CN-311215, CHINA, Received item from Sender (Outbound)

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