Parcel not received

Asked by Medic56 | 5/20/2025 12:59:40 PM

I have a parcel that was tracked and said it was delivered but I didn't get it.
ZA00073786401
Was it delivered by USPS?

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

Craig | 5/20/2025 1:01:26 PM Reply

Have not received my package AT687858547CN.

Daisy | 5/20/2025 7:44:35 PM Reply

Hi Medic56 and Craig,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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