Parcel not received

Asked by Cristian | 7/3/2025 12:32:27 PM

Why my parcel shows as delivered, but in reality no one bring it?
Where is my fucking parcel???

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 7/5/2025 4:52:00 AM Reply

Hi Cristian,

If it shows delivered but you don't receive it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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