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Parcel status

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The parcel with tracking number CY730631614DE has been in transit for a long time. What can I do to ensure it is delivered or returned if it cannot be delivered?

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4 Answer(s)

user
Hi Christian Müllers,
 
It's waiting for the receiver to pay tax now. 
 
For the receiver in China, he can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click   '缴纳税款' to finish payment.
 
You also can use WeChat to finish payment. Just download WeChatm sign up and then search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序).  Then click '帮他人缴税' to check how much you need to pay and finish payment. They support payment through Alipay, WeChat and bank card. 
 
Number: CY730631614DE
Package status: In transit
Country: Germany -> China
Destination:
2025-09-02 13:55 Hangzhou 31000537, waiting for users to pay taxes
2025-08-30 14:34 Hangzhou 31000001, the email left [Hangzhou International Exchange Bureau]
2025-08-29 08:07 Hangzhou 31000001, the mail arrived at [Hangzhou International Exchange Bureau]
2025-08-29 06:05 Hangzhou 31000071, the email has left [Hangzhou Dajiangdong Packaging Workshop] and is being sent to the next stop.
2025-08-29 06:05 Hangzhou 31000071, the email arrived at [Hangzhou Dajiangdong Packaging Workshop]
2025-08-27 20:51 Beijing 10110300, the mail has been sorted at [Beijing Comprehensive Mail Processing Center Large Floor] and is ready to be sent out
2025-08-27 14:50 Beijing 10130047, the mail has left [Beijing Airmail International Exchange Station] and is being sent to the next station.
2025-08-27 14:50 Beijing 10130047, the mail arrived at [Beijing Airmail International Exchange Station]
2025-08-27 13:59 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2025-08-27 13:04 Beijing 10010200, retained by the Import and Exchange Bureau
2025-08-25 07:42 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-08-25 05:54 Arrive at the Overseas Export and Exchange Bureau
2025-08-22 09:47 【DE】Received
Origin:
2025-09-02 13:55 China VR, The shipment is in the process of customs clearance for import into the destination country/region. Please find more information here.
2025-08-29 13:33 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here.
2025-08-27 13:04 China VR, The shipment has arrived at the import parcel center
2025-08-27 13:04 China VR, The shipment has arrived in the destination country. 
2025-08-27 03:09 The aircraft has landed at the airport. Please find more information here.
2025-08-26 10:47 Departure on flight LH8430
2025-08-26 06:50 The shipment is being prepared for air transport and loaded into a shipping container. Please find more information here.
2025-08-26 06:50 The shipment has been booked for transport on an aircraft. Please find more information here.
2025-08-25 07:42 The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.
2025-08-25 05:54 Germany, The international shipment has been processed in the export parcel center
2025-08-23 12:52 Germany, The international shipment has been processed in the parcel center of origin
2025-08-22 09:47 Germany, The shipment has been posted by the sender at the retail outlet
2025-08-21 13:48 The instruction data for this shipment have been provided by the sender to DHL electronically
user
Hello,
Thank you for the information. This concerns a return of purchased goods that are unfortunately of very poor quality.
What happens to the parcel if the recipient does not pay the tax? This concerns a return. I had specified that the parcel should be returned if this was the case. Is there anything else I can do on my part?
user
Hi Christian Müllers,

The receiver should have received the notice from the customs. You can also contact them to pay. If they don't pay, you can require them to contact the customs to return back. Or, it will take very long time to return back.
user
Will the parcel be returned if it cannot be delivered to that location?

I had specified this when I sent it.

How long will the parcel be held until this is possible?

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