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parcel still not received

Asked by G.D. | 2/7/2017 4:51:06 AM

Since the 13th of January, my parcel has stayed in China, moving between Beijing and Shanghai, why hasn't it started its journey to me, after almost 4 weeks?
Thanks
Gino.

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3 Answer(s)

Sally 2/7/2017 7:40:51 PM

What's the tracking number?

G.D. 2/8/2017 12:36:13 AM

the tracking number is RH346495796CN

Sally 2/8/2017 7:56:17 PM

Moving from Shanghai to Beijing is for export. It's a normal transit in China. It left Beijing, China and headed for your country on Jan. 24. It takes at least a month to reach your country for this kind of packet.

Tracking details:
2017-01-24 22:17
Beijing airport and left

2017-01-24 22:17
Beijing airport terminal, left hand navigation

2017-01-24 22:10
Beijing airport terminal, arrival

2017-01-24 13:56
Exchange Bureau in Beijing, has been exported

2017-01-23 22:25
Exchange Bureau in Beijing, have been exported to open

2017-01-19 12:28
Shanghai Exchange Bureau, have been exported to each other (internal transit)

2017-01-19 00:32
Shanghai Exchange Bureau, have been exported to open

2017-01-17 23:34
Canton international parcel, left, next stop "wide-large"

2017-01-17 20:28
Canton international small packet, sealing

2017-01-17 20:28
Canton international parcel has been accepted

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