Parcel stuck in status

Asked by Lukas | 3/11/2020 3:11:58 PM

hHi my parcel EB713951777CN has been in the same status for over 1 week now (delivered to air transport) can you provide an update.

Thanks

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 3/11/2020 8:36:38 PM Reply

Hi Lukas,

There is no update for it at present. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

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