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Parcel Stuck in Transit

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Tracking number - EB751671755CN
Hello my parcel has been stuck in the same status - Cleared and awaiting international departure GUANGZHOU (CN), CHINA since the 27/08/2021. Could you please let me know if the parcel is lost or if there is a delay. Normally it only takes 4-7 days to receive a delivery from China so I’m a bit concerned.

2 Answer(s)

Hi Samantha,

It's still stuck in Guangzhou, China now. You'd better wait for more days to get update. If it's stuck there in this month, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Parcel sent via Royal Mail using internatioaln tracking signed service to China.
Sent from UK on 13th October. Departed from Office of Exchange on 14th October 2021 at 05:42.
No further tracking information.
Tracking id RN786218580GB
Where is my parcel as no further tracking information available.
Thank you.

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