Postal package number - XCSU002037110BO
Asked by Ian Smith |
0
The updated search results for my package has intimated that it has been delivered today as follows: Toms River,New Jersey,08757,Delivered->Your item was delivered in or at the mailbox 2025-08-19 14:14
This was due to be delivered to my home address in the United Kingdom having originally been ordered online 18th July 2025.
Therefore, I am absolutely confused why package should be delivered to a random address in New Jersey USA.
Please investigate immediately and without a full explanation I request a full refund for both the item and the international postal charge already applied.
I trust you can understand my extreme concern about the lack of transparency and delivering to an unknown address in a different country.
A very, very concerned and disappointed customer.
Simply unacceptable to be quite frank
Regards
Ian Smith
This was due to be delivered to my home address in the United Kingdom having originally been ordered online 18th July 2025.
Therefore, I am absolutely confused why package should be delivered to a random address in New Jersey USA.
Please investigate immediately and without a full explanation I request a full refund for both the item and the international postal charge already applied.
I trust you can understand my extreme concern about the lack of transparency and delivering to an unknown address in a different country.
A very, very concerned and disappointed customer.
Simply unacceptable to be quite frank
Regards
Ian Smith
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1 Answer(s)
In this case, you need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You have the right to ask for refund or require to send one again to you from the seller.