Sorry, we are only a tracking platform and couldn't assist you to deliver the package. You need to contact China Post by calling 11185 to ask for help. You can also go to your nearest post office to ship.
Dear All, could please advise on following: I was notived that China custom request an invoice for my delivery tracking number CL118598352RU. Could you please clarify what kind of invoice requested?
I am writing to request your help regarding an international parcel shipped from China to Thailand.
The sender is Kicksown, and the parcel was shipped under my nickname instead of my legal name. The nickname I put in was "Kitty Kitty" and I would like it changed to "Khine Khant Kyaw".
Here are the parcel details:
• Tracking Number: LZ306241475CN (order number #8027)
• Sender: Kicksown
• Destination Country: Thailand
• Status: Delivered to LAK SI, Thailand and currently held at customs
Thailand Post informed me that they cannot release the parcel because the name on it does not match my passport.
The sender (Kicksown) said they are unable to contact China Post to correct the name since the parcel has already been marked as delivered. But Thailand Post has informed us that the "delivered" is just a notification delivery and not an item delivery. So the China Post would be able to request a name change through CN17. I look forward to hearing from you soon. Thank you.
Sorry, we are only a tracking platform and couldn't assist you to deliver the package. You need to contact China Post by calling 11185 to ask for help. You can also go to your nearest post office to ship.