Hello Postal Ninja Support,

I would like to ask for the local Malaysia tracking number for my parcel, as the current tracking only shows the international tracking information.

International tracking number: QLD001023777CN

The parcel destination is in Kelantan, Malaysia. Please provide the local courier name and local tracking number for the final delivery process.

Thank you for your assistance.

I sent a package to China from Turkey recently, but after shipping it, I realized that the contents might not comply with Chinese local regulations. To address this, I promptly submitted a return request in cargo branch to prevent any issues. However, I’m not sure if the return request was processed in time.

The tracking currently shows 'The item was forwarded to the destination country (Otb),' but I’m uncertain whether the package has entered China or is still in transit.

What are the typical procedures in such cases? If the package arrives in China and the contents are flagged, is it common for it to simply be returned to the sender? Does submitting a return request indicate that I was trying to proactively address the situation?

I’d appreciate any insights on how such situations are usually handled and what steps I should take next.

Subject: Inquiry Regarding Tracking Number ZC43945302599 – Request for Local Delivery Information

Dear China Post Customer Service,

I am writing to request your assistance regarding the following tracking number: ZC43945302599.

According to the tracking details available online, the parcel appears to have been marked as delivered, but I have not received the item at my address in France. I would therefore like to know which local delivery or logistics company was responsible for handling the final delivery of this parcel once it arrived in France.

This information is necessary for me to contact the local carrier and file an official complaint for non-receipt of the package.

Please find the details below for reference:

Tracking number: ZC43945302599

Sender: (Unknown – AliExpress Seller)

Destination country: France

Recipient: Ahsan Sajel

Address: 2 rue des Cités / Chez Jahidul ISLAM, 93300 Aubervilliers, France

I would be very grateful if you could confirm the name and contact details of the local delivery partner and the date and location of the reported delivery.

Thank you very much for your assistance and cooperation.

Kind regards,
Ahsan Sajel
Aubervilliers, France
Tel: +33 780787862