Reusing Tracking number

Asked by Kelly | 6/15/2020 6:18:10 AM

Hi my parcel arrived but was missing two items so seller is reposting however has said he will send under same tracking number. Can this be done?

Because when I put the tracking number into track17 it just brings up the already delivered parcel not the ones he is resending .

Thanks

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1 Answer(s)

Daisy 6/15/2020 7:05:19 PM

Hi Kelly,

It's impossible to have the same tracking number. You need to ask the seller to provide the new one. If he couldn't provide, that means he hasn't shipped it.

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