RN673101341GB my parcel has not been delivered to me

Asked by andrew | 10/25/2021 2:32:19 AM

Hi my parcel is stuck in custom clearance can you help?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

How long does it take to ship via China Post?

4 Answer(s)

Daisy | 10/26/2021 7:37:32 PM Reply

Hi andrew,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

andrew | 10/26/2021 10:12:35 PM Reply

Hi Daisy i am the receiver, i live here in china, no one has contacted me. can you help

Daisy | 10/28/2021 1:42:20 AM Reply

Hi andrew,

You need to check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

andrew | 10/28/2021 6:33:25 PM Reply

i am the receiver no not received anything

Related Questions

Missing Parcel but says delivered (0 reply)

Hi, I did not receive my parcel and despite checking with the Merchant - Kate Spade USA Outlet it says the parcel has been delivered and they sent another one because I said I did not deliver. The first parcel tracking number is ChinaPost AM731669749CN.
Would you be able to help me check where was the parcel delivered to? Thank you so much

Lost parcel (0 reply)

AM619088005CN (Parcel 1)
AM619087994CN ( Parcel 2)

Need help located parcels. Both parcels said delivered to each address however nothing has been delivered. Checked security cameras. Parcel 1 was delivered to a Post Office and they have also said nothing was delivered. We have tried to find a contact number as these were expensive parcels. Thanks

Where is my parcel that was supposedly delivered on 2025-01-13 (0 reply)

Tracking number XCSU001398034BO. It says this parcel was delivered. It was not. This parcel was resent as it was supposedly delivered a month before but again did not arrive. What company was this parcel handed over to for delivery in Christchurch New Zealand? Where is the proof of delivery which is what happens when we receive a parcel?