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Says delivered; did not receive

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LY574114202CN

I ordered shoes off Aliexpress with Aliexpress shipping. So the chances of this being a fake tracking is generally low because it’s Aliexpress that handles the shipping and not the seller. They mailed it with what I believe is e-packet.
Today Aliexpress & Cainiao are showing that it went from waiting for a flight out of China to delivered. 17track and USPS do not have any update saying it was delivered. I did not receive anything. As far as the tracking looks like it still hasn’t left China.

I have had issues with mailing shoes in the past. E-packets are delivered as first class mail once they get to USA. Shoes normally weigh too much to be delivered by first class mail. I am wondering if maybe it was returned to the sender because it was too heavy.
Do you have any information about this? I will need as much proof as possible to win my case.

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1 Answer(s)

user
Hi Ad,

For packages less than 2kg, it could be delivered by e-packet. LY574114202CN is a e-packet tracking number. It was received by airline on Dec.8 and usually takes about 20-40 days to have update showing it arrives in the USA after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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