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Parcel status says delivered but I haven't receive it


The status of my order with tracking #AT090596646CN appears delivered but I have not receive it yet and nobody in the house receive it as well.

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1 Answer(s)

Hi Ivy Cinco,

If you don't get it, you need to contact the seller to ask for the new tracking number in Ireland. Then, use the number to check with your local post courier. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT090596646CN
Package status: Successfully received (24 days)
Country: China -> Ireland
2023-11-19 14:01 Kilkenny R95 P8VX, Delivered【IE Kilkenny Kilkenny R95 P8VX】
2023-11-19 08:48 Kilkenny R95 P8VX, IE Kilkenny Kilkenny R95 P8VX, Drop-off
2023-11-18 17:29 Kilkenny, delivery point (IE Kilkenny Kilkenny)
2023-11-16 21:16 Kilkenny, destination transfer【Kilkenny】
2023-11-14 18:01 Kilkenny, IE Kilkenny Kilkenny
2023-11-12 16:14 Kilkenny, Shipments Leave the Processing Center [IE Kilkenny Kilkenny]
2023-11-10 12:35 Kilkenny, destination transfer【Kilkenny】
2023-11-08 17:13 Kilkenny, IE Kilkenny Kilkenny
2023-11-06 18:58 IE DISTRIBUTION CENTER, I.E. Kilkenny
2023-11-02 17:44 IE, customs clearance in the destination country is completed【IE】
2023-10-31 18:06 IE International Airport, arrive【IE International Airport】
2023-10-29 13:50 HK International Airport, depart【HK International Airport】
2023-10-27 10:54 Hong Kong, Shipment Arrival Processing Center [Hong Kong]
2023-10-27 10:07 Dongguan City, Express Departure Processing Center [Dongguan City]
2023-10-27 09:04 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-10-26 17:03 Dongguan City, the mail leaves the International Business Department directly under the Dongguan International Company and is being sent to the Guangshang Center
2023-10-26 17:03 Dongguan City, the mail has been sorted in the [International Business Department directly under Dongguan International Company] and is ready to be sent
2023-10-26 16:51 Dongguan City, China Post has received mail

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