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Says delivered on amazon

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My package says it was delivered on Amazon but never received it. It was not delivered.

Tracking number - ZP05770901801

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1 Answer(s)

user
Hi Marcel,

It was delivered on October 13. If you don't get it, you need to contact the seller to get a solution in time. If the seller doesn't reply you, open a case from Amazon to get refund.

Tracking Number: ZP05770901801
Package Status: Successfully Received (21 days)
Country: China -> Canada
2025-10-13 21:41 CA, has been submitted【CA】
2025-10-11 10:03 CA, outbound delivery【CA】
2025-10-08 23:17 CA, the shipment is in transit within the country
2025-10-06 22:14 CA, the mail has been released by customs
2025-10-04 04:42 CA, express shipment arrives at processing center
2025-10-01 23:36 HK, departure
2025-09-29 05:51 HK, export customs clearance completed [HK]
2025-09-26 12:09 SZ, the shipment leaves the processing center [SZ]
2025-09-24 14:40 SZ, Accepted, the shipment arrives at the processing center [SZ, Accepted]
2025-09-24 10:08 Hangzhou, the express shipment leaves the processing center [Hangzhou]
2025-09-23 21:30 Hangzhou 31000902, the email left [Hangzhou Jiefang Road External Investment Department] and is being sent to [Hangzhou International]
2025-09-23 21:28 Hangzhou 31000902, the mail has been sorted at [Hangzhou Jiefang Road Foreign Investment Department] and is ready to be sent out
2025-09-23 18:31 Hangzhou 31000902, China Post has received the mail

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Hi

I sell products which are manufactured in China to Amazon.com.

1. If I ship the products through your postal service to my Amazon customers in Hong Kong, China or Australia, do you have a tracking service that is integrated with Amazon?

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