Shipment given for delivered but not received
Asked by Simone |
0
I request control for the Shipment given for delivered but not received, maybe the courier company was changed once it arrived in italy?
Rif. shipment: GZ0000473720YQ
Rif. shipment: GZ0000473720YQ
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1 Answer(s)

It's shipped by Guangzhou Logistics (光舟物流). Tracking information shows it was delivered on June 15. If you don't receive it, you need to contact the seller to reflect the problem and ask which courier is in charge of delivering it to you or require the seller to contact the courier to check it for you.
Order number: GZ0000473720YQ
Package status: Successfully received (25 days)
Country: China -> Italy
2025-06-15 10:26 Delivered Almenno San Salvatore 24031
2025-06-14 10:26 Out for Delivery Almenno San Salvatore 24031
2025-06-12 16:23 Arrival Mail Processing Center Almenno San Salvatore 24031
2025-06-09 15:45 Customs clearance completed
2025-06-07 12:45 The import customs keep it for inspection
2025-06-05 16:43 Customs clearanceisin progress
2025-06-03 13:16 Arrive at Airport
2025-06-02 15:52 Departure【HK International Airport】
2025-05-31 14:48 Airline received【Hong Kong】
2025-05-30 10:26 Handed over to the carrier for transportation【Hong Kong】
2025-05-29 09:47 The shipment leaves the processing center [Hong Kong]
2025-05-28 13:38 Express delivery arrives at the processing center [Hong Kong]
2025-05-26 13:52 Export customs/release [Shenzhen]
2025-05-24 14:19 parcel leaves processing center [Shenzhen]
2025-05-22 09:45 parcel has been sorted and is ready to be sent [Shenzhen]
2025-05-21 13:31 Shenzhen Processing Center has received it [Shenzhen City]