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Shipment stop since March 29,2020

Asked by Cristina | 5/18/2020 12:53:44 AM

good morning, I would like to receive news of my parcel no. RE039494315CN. the shipment has stopped since March 29, 2020. the customs of my country tells me that the package is still in China. when will it be shipped? thanks

1 Answer(s)

Daisy 5/18/2020 7:35:10 AM

Hi Cristina,

It's still stuck in Nanning,China now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution or open a dispute on AliExpress to get refund in time.

Number: RE039494315CN
Package status: In transit
Country: China -> Italy
2020-03-29 16:23, Nanning City, arriving at Nanning International Exchange Station
2020-03-29 14:07, Nanning City, leaving Nanning International Parcel Processing Center, the next stop , Nanning International Exchange Station
2020-03-29 12:53, Nanning City, Nanning International Parcel Processing Center has been exported directly sealed
2020-03-29 12:51, Nanning City, Export Customs/Security Release
2020-03-28 17:49, Nanning City, Export Customs/Security Retention Pending Inspection
2020-03-27 19:14, Nanning City, leaving The ASEAN Cross-Border E-Commerce Business Department of Nanning City, the next stop , Nanning International
2020-03-27 18:49, Nanning City, Nanning City, ASEAN cross-border e-commerce business department has received

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