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Shipment with Tracking# AG092445706CN not delivered at the Address

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Shipment with tracking number AG092445706CN is not delivered at the address. However tracking Status shows delivered by china post site but do not know where shipment has been delivered. What can we do in this case?
Thanks

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1 Answer(s)

user
Hi Rakesh,

In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

AG092445706CN:
2023-05-25 10:34 United States, has been duly delivered [US MI MeiGuo]
2023-05-22 15:08 United States, delivery [US MI MeiGuo]
2023-05-14 13:41 USA, Express shipments arrive at processing centers
2023-05-06 18:23 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-05-06 17:15 Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-05-06 17:13 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-05-06 16:44 Dongguan City, [Dongguan International Company Direct International Business Department] has been received

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