I have seen a few posts with the same issue. no update in my shipping since 7/2, tracking # EA237385698CN, is there an issue that I need to fix or is something wrong?

Hi,
I am having trouble shipping a toy gun/ replica gun that works similar to airsoft guns/ BB guns/ Air guns. Product comes with lithium ion battery as well. Shipping from Shantou/ Shenzhen to Australia and also USA.

1. Are there any customs/ shipping information that I should know about?
2. What safety certifications/ documents do I need to ship these items? (MSDS? UN38.3 certification? etc).
3. Will customs be an issue for replica/ toy guns?

Any help would be massively appreciated! Thanks!

I have seen some of you trying to resolve this with the shipping company. There is even a reply from the shipping company, all of which is fake. The shipping company gives you a tracking number and it might even show your address as the point of delivery. The issue is that nothing was ever shipped, the shipping company is likely to receive a share of the price you paid to go along with this scam. China or not, any shipping company will be able to investigate why non of these parcels arrive. The only way they can claim they are aware of the scam is if they take part. Where else would they get your address? They know the retail company in the UK is fake. Think about it, how do they allocate a tracking number. These numbers are issued without any goods leaving China. They will string you along with excuses for months but funnily enough they can never investigate.