In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
I need this order delivered before August 18, 2025. When I track my package it says it's at NY now and it was at San Jose on July 24. What is going on? Why from San Jose it went to NY? My address is in San Jose so it was supposed to deliver at San Jose.
I had 2 packages I was supposed to receive but didn't. It says it was delivered and signed but I never received it and especially signed for it. I contacted customer service from where I ordered. But she keeps saying it was successfully delivered. I explained the situation to that person, but all she tells me is to contact my local post office.. please help figure out who signed it and where it was delivered to.. Tracking Numbers are AS020650359CN and AS020833578CN. Please and thank you!!
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.