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status of package?

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RV245502904CN
''Your package is not normal. It's stuck at Beijing Exchange Station now and will be returned back.'' (This is your answer to me)
,i don't understand what does this mean.
the package is returned back.Will i ever recieved the package or should i tell my seller to return my money back?
please help

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1 Answer(s)

user
Hi Marm,

According to the latest tracking information, it's planned to left China recently. You'd better wait for 20-40 days to see if you could receive it. If not, contact the seller to get a solution as soon as possible.

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