The package didn't arrived
Asked by Tanja Wölfle |
0
ZP11381193201
I don't get the package!? Where is it?
I don't get the package!? Where is it?
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1 Answer(s)
It's was delivered on April 22. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
China Post:
2026-04-22 11:36 DE, has been delivered【DE】
2026-04-20 12:38 DE, out for delivery【DE】
2026-04-18 10:41 DE, the mail is being transferred within the country.
2026-04-16 08:18 DE, the mail has been released by customs
2026-04-13 19:23 DE, the mail arrives at the processing center [DE]
2026-04-12 09:42 HK, departure
2026-04-11 04:22 HK, export customs clearance completed [HK]
2026-04-10 01:03 SZ, the mail leaves the processing center [SZ]
2026-04-08 21:46 SZ, mail arrives at the processing center [SZ]
2026-04-06 19:28 Hangzhou 31001905, the email left [Hangzhou Huayuandoujie Foreign Investment Department] and is being sent to [Hangzhou International]
2026-04-06 19:24 Hangzhou 31001905, the mail has been sorted at [Hangzhou Huayuandoujie Foreign Investment Department] and is ready to be sent out
2026-04-06 18:00 Hangzhou 31001905, China Post has received the mail