The tracking number doesn't work, yet!

Asked by effie | 2/12/2020 4:16:36 PM

Hi, I had ordered something from an individual seller, I paid via PayPal on 25 January 2020. On 9 February 2020 I was given the tracking number LL996490413CN and the shipper's name CN_EMS. The seller sent also tracking information at my PayPal account. However, I cannot track my package, yet! Whenever, I have entered it, I always see the message "No shipping records". Please could you help me with my package? When am I going to have shipping information? When is it going to arrive to its destination, Greece?

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1 Answer(s)

Daisy 2/13/2020 12:49:11 AM

Hi effie,

To my experience, the seller hasn't shipped it for you. Or the seller has shipped it fron his city but China Post hasn't got it and dealt with it. You;d better contact the seller to confirm.

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