Tracking details says package is held at Customs

Asked by Richard Brown | 4/29/2025 7:54:31 PM

Why is my package held at Customs and what do I need to do?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 4/29/2025 9:31:55 PM Reply

Hi Richard Brown,

If you could contact the customs, contact them to check what you need to do to get it. If no, require the seller to check it for you through contacting the courier.

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My package has been held at GUANGZHOU Customs since 10/29th?
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2020-10-29
14:13:00
Held in Customs, Your item is being held in Customs at 2:13 pm on October 29, 2020 in GUANGZHOU, CHINA.,CHINA,GUANGZHOU