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Tracking indicates "returned".

Asked by Steve C | 1/27/2021 1:27:11 PM

My package is currently listed as Returned. On 21 Jan 2021 it was listed as "International item has left originating country and is en route to Canada". After four transfers, it is now listed as "Returned". Is my package still in China and has it been returned or is it in Canada and I should receive it soon?

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3 Answer(s)

Daisy 1/28/2021 3:06:53 AM

Hi Steve C,

What's the tracking number?

Steve C 1/28/2021 9:18:37 AM


Daisy 1/29/2021 9:25:11 PM

Hi Steve C,

It's still in Shanghai now. According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

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