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Item Returned from Customs

Asked by DJ131 | 4/1/2020 7:19:18 PM

Hi there,
I'm waiting for a package which seems to have been returned from customs:
20-03-1919:45:28Package ReceivedShenzhen
20:12:06Depature from Local Sorting CenterShenzhen
2020-03-2314:22:08Item Returned from Customs Shenzhen

Is there any problem? Item returned? is not be sent to my country?
Tracking number is LX068487060CN

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7 Answer(s)

Daisy 4/2/2020 1:16:48 AM

Hi DJ131,

It's on the way back to the seller now. You need to contact the seller to reflect the problem and get a solution in time.

DJ131 4/2/2020 4:10:35 AM

What was the reason the item was returned to the seller?

Daisy 4/2/2020 7:50:09 PM

Hi DJ131,

It didn't pass the custom's check.

Julie Tapsall 10/30/2020 4:15:43 AM

Hi my package has not come can you please check for me
Two packages not come stuck in China

Daisy 11/1/2020 11:00:45 PM

Hi Julie Tapsall,

They are still in transit and havn't arrived. You'd better wait for more days to get update. They should be reached in this month.

kanep777 11/23/2020 8:44:24 AM

my parcel from china was refused by UK customs and i have absolutely no clue why?? tracking number - EA433865399CN
please help, thanks

Daisy 11/26/2020 8:39:09 PM

Hi kanep777,

It couldn't pass the customs check and returned back. You need to contact the seller to reflect the problem and get a solution as soon as possible.

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