Asked by Yisel Virelles | 2/7/2017 1:05:13 PM
Sally 2/7/2017 7:09:39 PM
Tracking result shows it has been in China on Dec. 14 and China Post delivered it to the seller on Dec. 15 but failed. You'd better contact the seller to let him know and let him call China Post service number 11185 to ask them deliver again:
CHINA, Attempted Delivery Abroad, We attempted to deliver your item in CHINA at 10:07 pm on December 15, 2016.
Shanghai Exchange Bureau, import each other (internal transit)
Shanghai Exchange Bureau, handed over to customs
Shanghai Exchange Bureau, import opening
In Miami, has been exported
Miami, reaching Exchange Bureau
United States, has received send
Yisel 2/8/2017 9:20:54 PM
Hello., yes I spoke with them and they said you can try and rideliver the package and if there is no one ,you can leave it at his location and marked it as delivered . they are waiting for you. Thank you
Sally 2/9/2017 4:25:01 AM
We could only track the package for users here but not provide any deliver service here. You the sender or the recipient in China must call China Post to ask then deliver again or they will not deliver it. It's a easy thing for the recipient to call China Post in China. You are hard to communicate with them as they only provide service in Chinese.
Yisel 2/9/2017 8:13:35 AM
But I have contacted the seller in china and he said he have called the post office there in china and the post office said to him that they haven't received the parcel.