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Good morning. Almost a month ago I placed an order on a website and it was deposited in china post on April 5. To this day I have no information about where my order is. When I enter the tracking number in any locator, no information appears. I would like to know more information about my order, where it is. because it seems very strange to me that in such a long time there is no information. thanks for your attention. the tracking number is: LY699405318CN. I would like to receive information by mail Thank you.

1 Answer(s)

Hi Miguel Ángel,

There is no tracking information for it at present. Possible reason is the sender just gave you a tracking number but hasn't shipped it.

You'd better contact the seller to confirm for the reason.

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