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Tracking not updated in 7 days after "Departed from export office"

Asked by PMWH5150 | 9/14/2020 2:52:50 AM

My package was shipped on 9/5/20 but has not updated since 9/6/20. Last update was "Departed from export office". Tracking number is EB727741654CN. Any idea why it's not moving?

6 Answer(s)

Daisy 9/14/2020 10:02:51 PM

Hi PMWH5150,

It was received by airline on September 7 and takes about 15-30 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update.

pmwh5150 9/15/2020 3:57:40 PM

So does that mean it left China? or is it still in China?

Daisy 9/15/2020 11:46:20 PM

Hi pmwh5150,

It takes about 3-15 days to leave China after received by airline in normal.

Pmwh5150 9/16/2020 1:08:56 PM

Daisy, you didn't answer my question. Haha. Is my package still in china?

elayaharasi 10/27/2020 8:43:56 PM

hai Miss
, I would like to check my parcel of the below tracking .
ET966572811IN and CT519741277IN
Can someone assist me? please

littlehousepl 4/9/2021 3:33:37 PM

EB741514962CN
EB741870734CN
I ordered them in the same time but the seller told me that she sent them in two different packages.
It has been two weeks since it said it was depart from Guangzhou Baiyun International Apt.
I want to know what happened here and where is it:(
And when should I worry if it still doesn’t update?

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