Tracking not updated in 7 days after "Departed from export office"

Asked by PMWH5150 | 9/14/2020 2:52:50 AM

My package was shipped on 9/5/20 but has not updated since 9/6/20. Last update was "Departed from export office". Tracking number is EB727741654CN. Any idea why it's not moving?

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5 Answer(s)

Daisy 9/14/2020 10:02:51 PM

Hi PMWH5150,

It was received by airline on September 7 and takes about 15-30 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update.

pmwh5150 9/15/2020 3:57:40 PM

So does that mean it left China? or is it still in China?

Daisy 9/15/2020 11:46:20 PM

Hi pmwh5150,

It takes about 3-15 days to leave China after received by airline in normal.

Pmwh5150 9/16/2020 1:08:56 PM

Daisy, you didn't answer my question. Haha. Is my package still in china?

elayaharasi 10/27/2020 8:43:56 PM

hai Miss
, I would like to check my parcel of the below tracking .
ET966572811IN and CT519741277IN
Can someone assist me? please

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