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Status of parcel: Departed from export office for more than 10 days

Asked by radsin | 3/26/2020 10:49:56 PM

EB715140975CN any help would be appreciated.

14 Answer(s)

Daisy 3/27/2020 12:28:20 AM

Hi radsin,

Due to the coronavirus, packages sent by EMS are mostly delayed. Your package is still stuck at Guangzhou Inernational Center now. Please wait patiently.

Number: EB715140975CN
Package status: In transit
Country: China -> Singapore
2020-03-19 00:18, Guangzhou, arriving at Guangzhou International Center
2020-03-18 23:33, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-03-18 17:42, Guangzhou City, leaving the International Express Flower Land Bay, the next stop , Guangzhou International Center
2020-03-18 17:11, Guangzhou City, "International Express Flower Land Bay Collection Department" has received
2020-03-16 21:43, Logistics order created

radsin 3/27/2020 8:08:41 AM

Not sure how coronavirus is causing the delay. Yet it's 10+ days and hope to get an estimated date of delivery. Express Mail in EMS appears to be totally failed this time..

radsin 3/31/2020 12:50:35 AM

Still the same status.. When the world is working fine, EMS seems to be delayed for weeks without any hope.. Any chance of update even if it's a rough estimate?

radsin 4/27/2020 4:05:16 PM

Still the same situation. Any luck in getting more details? 40 days since the seller claim and surprisingly silent and ignoring any mails

Daisy 4/27/2020 11:43:02 PM

Hi radsin,

Most of the packages sent by EMS are delayed due to coronavirus. You need to contact the seller to give you a solution if you don't want to wait.

Johnny Bones 7/1/2020 7:15:24 AM

My package's tracking ( EB719758715CN) has been stuck on "Departed from export office" for weeks now. I shipped it in May, it got updated to that on the 7th of June, now we are in July and I'm starting to wonder if it got lost somehow. Could you please look into it? I don't mind waiting, but I'm really afraid that it might've gotten lost.

kimola 7/6/2020 12:02:23 AM

My EMS EB722007659CN is showing departed from export office Guangzhou since 25/06/2020 there is no update after that please help.

Daisy 7/6/2020 6:06:35 AM

Hi kimola,

It was delivered by airline on June 25 and takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: EB722007659CN
Package status: In transit
Country: China -> Singapore
2020-06-25 05:06, Guangzhou, has been delivered to the airline transport
2020-06-25 03:35, Guangzhou, Arriving at The Guangzhou International Exchange Station
2020-06-25 03:29, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Guangzhou International Exchange Station
2020-06-25 01:44, Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-06-24 22:01, Guangzhou City, leaving the "Provincial International Dongshan Business Department", the next stop "Guangzhou International Center"
2020-06-24 21:11, Guangzhou City, "Provincial International Dongshan Business Department" has received

Jels 12/16/2020 4:45:44 AM

My package EA474998514CN and EA474998505CN have had no update for 15 days. They have not even left the export office. Last status shows: "Arrived at export office Qingdao". Can anyome tell me what happened?

Daisy 12/16/2020 9:58:36 PM

Hi Jels,

They are in transit to UK now.

2020-12-16 21:22
Delivery Agent - EMSEVT QINGDAO, Despatched to the UK

2020-12-02 16:17
Delivery Agent - EMSEVT QINGDAO, Prepared for despatch to the UK

mchettige 3/22/2021 5:52:49 AM

My parcel is stuck for around 5 days in Dubai under the status of departed from export office. EMS Tracing No : EE101094130AE
Details : Dubai to Sri Lanka
Pls assist me on this as this is very important.

Daisy 3/22/2021 6:01:54 PM

Hi mchettige,

Sorry, we couldn't deal with the package for you but could only help you track it. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact Emirates Post to reflect the problem.

Cris 5/5/2021 8:34:47 AM


My parcel EA479231755CN has shown no change in nearly three weeks... What is the current UK shipping time?

Chris 5/19/2021 11:49:35 PM

my package EV971076090CN has no updates for 20days. What happend?

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