Parcel not received, same status since august

Asked by Germán Soto | 10/29/2021 10:35:42 PM

EV986590553CN , my parcel got stuck on “Departed from export office- Guangzhou Baiyun International Apt” since August, how do I know if it was returned or if it’s still in transit ?? PLEASE HELP!!

Best Regards
GS

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1 Answer(s)

Daisy | 10/31/2021 8:13:50 PM Reply

Hi Germán Soto,

It's in transit and hasn't arrived. It's not normal for it. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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