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Tracking number

Asked by Brent | 4/12/2019 1:38:34 PM

I ordered a parcel off Amazon:
Tracking info provided by Shanghai HOHO Industry Co.,Ltd
Delivery By EUB
Tracking ID: LL011413921CN

I type that in here and I do not see anything - why?
I used to. This was ordered a month ago, March 6th (within the 120 days your website says).
This parcel was transferred from you to UPS. When I tracked this before, your site provided a UPS tracking number. I cannot pick up the package without this tracking number.

This is a very frustrating experience with your service.

1 Answer(s)

Daisy 4/13/2019 4:48:19 AM

Hi Brent,

There is no tracking information for this tracking number. If it's sent by EUB, it should could be tracked. You'd better contact the seller to ask for the reason.

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