tracking number LZ681255588CN

Asked by GIANNA EFENTAKI | 7/20/2021 8:29:49 AM

Hello I am waiting for an order with tracking number LZ681255588CN it has been too long. I have paid it and you keep it in your Post Office can you explain to me the reason? I am waiting for your answer to the email [email protected] Do you keep it there from 21/04/2021 why? I have paid for this package and I am losing my money

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

3 Answer(s)

Daisy | 7/20/2021 8:22:52 PM Reply

Hi GIANNA EFENTAKI,

It could't be left China and was returned back to Zhengzhou city where the seller is located. You couldn't get it. Don't wait for more days. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Sugiri Handoko | 7/26/2021 6:47:08 PM Reply

seller not responding

Daisy | 7/26/2021 11:52:57 PM Reply

Hi Sugiri Handoko,

If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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